How can we help?
Browse the common questions below, or email us directly — we're a small team and we read everything.
Email support
Can't find the answer here? Send us an email and we'll get back to you as soon as we can — usually within one business day.
Email support@bluebinder.netFrequently asked questions
How do I reset my password?
On the sign-in screen, tap Forgot password? and enter your email address. You'll receive a reset link within a minute or two — check your spam folder if it doesn't arrive.
If you're already signed in, you can change your password from your profile: tap your avatar, then choose Change password.
How do I invite someone to my team?
Open your team, go to the Members tab, and tap Invite member. You can invite by email address or share an invite link. Invitees will receive an email with instructions to join.
Can I use BlueBinder on my phone or tablet?
Yes — the web app works well on any browser, including mobile Safari and Chrome. Native iOS and Android apps are in development and will be available soon.
How do I delete my account?
Email us at support@bluebinder.net with the subject "Delete my account" and we will permanently delete your account and all associated data within 30 days.
Can I export my plays and practice plans?
Email us at support@bluebinder.net and we'll send you a copy of your data in a machine-readable format. Self-serve export is on our roadmap.
Is BlueBinder free?
Yes — BlueBinder is currently free to use with no limits. We may introduce optional paid features in the future, but core functionality will always be free for individual coaches.
I found a bug — how do I report it?
Use the Contact page to report a bug — there's a dedicated "Report a bug" form that prompts for the details we need to reproduce it. Or just email support@bluebinder.net with a description of what happened.